Frequently Asked Questions
General answers about shopping at Tareen Digital. If your question is not covered here, please use the Contact Us page.
How do I browse and buy products?
Use Shop Now or Explore Products to go to the Shop, open a product to view its details, then use Add to Cart to continue shopping or Buy Now to go directly to checkout.
How do I track or manage my orders?
Sign in and open My Account, then My Orders to see your orders. My Downloads shows downloads for eligible orders, and My Profile lets you update your account details.
What is a wishlist?
On a product, Add to Wishlist saves it to your wishlist so you can find it again later. Your wishlist is shown on the Wishlist page and, once products are available, from My Account.
Can I preview a product before buying?
Yes, where a preview is available for a product, use Preview on the product listing to see a quick preview, or open the product page for its full description.
What if I need a refund?
Please see the Refund Policy published on this site for the general conditions that apply, and contact support through the Contact Us page for help with a specific order.
Why are some product sections empty?
Product sections such as Best Sellers, New Arrivals and Featured Products show products only once products have been added to the store. They will fill automatically when products are added.